Legal
Privacy Policy
HelmDigital LLC (HelmDigital
, we
, us
) provides lead generation
services to commercial fire protection contractors. This policy explains what we collect,
why, and what we do not do with it.
Information we collect
- Information you give us — name, business name, email address, telephone number, the market you operate in, and anything else you choose to send us by email, by telephone, or when booking a call.
- Information collected automatically — pages visited, referring
URL, and campaign parameters such as
utm_sourceandutm_campaign, used to understand which channels produce enquiries. - Client campaign data — where we run campaigns on a client's behalf, we process enquiry data generated by those campaigns on that client's instructions.
How we use it
- To respond to enquiries and schedule and conduct calls.
- To provide, operate and improve our services to clients.
- To measure which marketing channels produce enquiries.
- To meet legal, accounting and record-keeping obligations.
SMS and text messaging
Where you provide a mobile number and agree to receive text messages, the following applies.
- Consent is not a condition of purchase. You may use our services without agreeing to receive text messages.
- Message frequency varies. Message and data rates may apply.
- To stop, reply STOP to any message. You will receive a single confirmation and no further messages.
- For help, reply HELP, or contact us at [email protected] or (407) 718-1117.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell personal information. We share it only with service providers who process it on our behalf and under contract — for example, our customer relationship management platform, telephony and messaging providers, email provider, and analytics — and where required by law.
Cookies and analytics
This site stores campaign parameters in your browser for the duration of your visit so that an enquiry can be attributed to the campaign that produced it. That data is cleared when you close the browser. You can block or clear this at any time through your browser settings.
Retention
We keep enquiry and client records for as long as needed to provide our services and to meet legal and accounting obligations, then delete or anonymise them.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by writing to [email protected]. Depending on where you live, you may have additional rights under applicable law.
Children
Our services are sold to businesses and are not directed to anyone under 18.
Changes
If this policy changes we will update the effective date above.
Contact
HelmDigital LLC
2215 Bennett Avenue
Colorado Springs, CO 80909
United States
[email protected] ·
(407) 718-1117